Booking + Cancellation Policy
Your appointments and convenience are of high importance to us. We realize that at times unexpected circumstances may require schedule adjustments. If you need to cancel an appointment, we respectfully require that you provide at least 24hrs notice.
Should you arrive more than 15min late for your appointment, we cannot guarantee that we will provide the service. If we cannot accommodate you, the same cancellation fee will be charged. We will try our best to reschedule your appointment for another time that suits you.
A credit card is required to make an appointment. Cancellation fees will be charged to the card you provide.
- Less than 24 hours’ notice will result in a fee of 50% of the reserved service price.
- “No show” will be charged 100% of the booked service price.
- Cancellation of an appointment made within 24 hours prior will require at least 4 hours’ notice.
A failure to provide it will result in a fee equal to 50% of the reserved service cost.